Orange et moi France 12.4.1

The Orange et moi application allows you to easily track your consumption details, manage your bills, plans, options, and equipment for your mobile, internet, TV, and telephone contracts.

Looking for information or encountering a problem? The Help section provides online solutions and allows you to chat with an Orange advisor via messaging.

If you prefer to visit an Orange store, the application enables you to locate a store near you and make an appointment.

Tip: A widget allows you to access your consumption tracking in just a glance. How to install it? Simply press and hold from the home screen of your mobile or tablet and choose the "Orange et moi" widget.

With Orange et moi, you can take advantage of numerous functionalities:

• Track your orders
• Monitor consumption details for all of your offers
• Consult, download, and pay your bills
• Update your banking information and change your payment method
• Change your plan or mobile phone
• Subscribe to or cancel options
• Top up mobile credits for prepaid or blocked plans
• View included destinations and international rates
• Subscribe to a travel pass and schedule its activation date
• Access emergency services: PUK code, line suspension, unlocking, etc.
• Control your Livebox services remotely
• Test and troubleshoot your Livebox and connected devices
• Test and troubleshoot your services and equipment
• Access the Help section and communicate with an advisor
• Schedule and manage appointments at an Orange store
• Modify your personal information and data
• Manage the daily aspects of your contracts (authorization letters, moving, offer transfers, cancellations)
• Stay informed through the notification center

Note: The Orange et moi application is compatible with the accessibility options of your mobile or tablet. Additionally, you can take advantage of the dark mode feature to rest your eyes and maximize your battery. This functionality is accessible through the navigation bar of the application: Account > Application Settings > Display.

Contribute! In order to continue guaranteeing the best quality of service wherever you are, participate in the improvement of network coverage by providing technical network data.

If you want to understand the permissions requested by the application and maintain control over your personal data, go to the "Privacy and Confidentiality" section accessible from the Account tab on the application's navigation bar or visit https://assistance.orange.fr/oid/81503.

Enjoy using the Orange et moi application? Don't hesitate to write a review on the store!

* The download and usage in the Orange et moi customer area is free (excluding mobile internet connection costs based on the subscribed offer).

* The Orange et moi application is accessible to individual customers of Orange France with a mobile or internet plan.